What is the BeeChill fee?

Bee Chill – we’ve got your back! If you happen to have an accident and accidentally damage the vehicle, don’t stress – we’ve got you covered. Just be sure to notify us right away, and we’ll take care of the rest.

The BeeChill is a financial responsibility fee is applied to all ‘Pay as You Go’ trips, and it’s already included in the price of trip packages or trips made with a subscription plan. You can see the fee in the app before you start your trip.

This fee is designed to cover any damage to the car that may occur due to an accident where you’re at fault, except for certain situations, such as failure to report the incident to us, causing the accident while under the influence of alcohol, violating traffic regulations, etc.

For more details on your liability and any exceptions, be sure to check out our Terms of Service.

Who can purchase the CityBee subscription?

Payment for fuel

When using CityBee, you do not need to pay for the fuel – you will pay only for the time used and for kilometers driven.

When the fuel drops to 1/4 volume of the tank capacity, go to any Circle-K gas station in Lithuania and fuel the bee. Fill a full fuel tank and pay with the gas stations’ card which you will find in the CityBee car at the sun visor on the top of the driver’s side.

You will find the payment card PIN code and fuel type in the CityBee app after opening your active reservation.

Can legal entities (companies) sign up for CityBee?

Do I have to report damages / in which cases?

It’s important to report damages, and here’s when:

Before starting your trip: No need to worry about minor scratches or dents—we’ll take care of those. However, if you notice anything that could make the car unsafe or unfit to drive, such as a flat tire, broken window, loose or missing trim, or a non-functioning light, please report it through the CityBee app.

During your trip: Report any damage to the vehicle that occurs, no matter how small. This includes accidents or collisions, regardless of who is at fault. By reporting promptly, you’ll ensure you’re covered by the BeeChill fee, and we’ll handle the rest. If you fail to report, you could be held responsible for damages. It’s always better to let us know right away!

Purchase of screenwash

Can the CityBee subscription plan be extended?

Does the BeeChill Fee cover accidental interior damage?

BeeChill fee can cover accidental interior damage, as long as the damage wasn’t intentional, and you inform us about the incident right away. We understand that accidents happen, and we’re here to help.

However, the BeeChill fee does not cover the damages caused by things like smoking, excessive trash, or spills that require dry cleaning. For these situations, a cleaning fee will apply. For more details, please check our Pricelist.

Volkswagen T-Cross

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How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package. Learn more in the app.

The price of this journey would be

0€

Trip start fee of 1.49€ is included in the price calculation.

1 minute

0.15€

1 hour

6.99€

1 day

25.9€

km

0.28€

What is the BeeChill fee?

Who can purchase the CityBee subscription?

Payment for fuel

Can legal entities (companies) sign up for CityBee?

Do I have to report damages / in which cases?

Purchase of screenwash

Can the CityBee subscription plan be extended?

Does the BeeChill Fee cover accidental interior damage?

Volkswagen T-Cross

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All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

Child seat

USB

Everything you need is CityBee app!

What is the BeeChill fee?

Who can purchase the CityBee subscription?

Payment for fuel

Can legal entities (companies) sign up for CityBee?

Do I have to report damages / in which cases?

Purchase of screenwash

Can the CityBee subscription plan be extended?

Does the BeeChill Fee cover accidental interior damage?

Volkswagen T-Cross

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