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Night reservation lets you reserve a car overnight, so it will be waiting for you in the morning. It’s a convenient option if you need a car early the next day or simply want to make sure your preferred car is available.
The package is available for purchase every evening between 9:00 PM and 6:00 AM.
You can find the Night package under “Special offers” in the “Packages” section of the app during the available purchasing window (9:00 PM–6:00 AM).
Night package has a fixed end time of 7:00 AM, regardless of when you purchase the package.
This means the reservation duration depends on your purchase time:
Purchase at 9:00 PM – your car will be reserved for 10 hours.
Purchase at midnight – your car will be reserved for 7 hours.
Purchase at 5:00 AM – your car will be reserved for 2 hours.
Please note: The package does not provide a fixed 9-hour reservation. You will receive the remaining reservation time until 7:00 AM.
The package has two fixed prices, depending on the evening when your reservation starts:
Weekdays (Sunday–Thursday): €4.99
Weekends (Friday–Saturday): €9.99
The price remains the same throughout the purchasing window, regardless of when you buy the package.❗️
The applicable price is based on the evening when your night reservation starts, not the morning when it ends. The price applicable to your reservation will be shown in the app when purchasing the package.
The app displays “From” because there are two different prices for the Night Reservation package: €4.99 on weekdays and €9.99 on weekends.
You can generally purchase a Night package while you have an active trip or package. However, purchases may be restricted depending on the validity of your current package and the Night package’s availability window.
You can also set a reminder in the app so you don’t miss the opportunity to purchase the package. Simply open the Night package details while it is not yet available for purchase and tap “Set reminder”. You’ll receive a push notification as soon as the package becomes available.
Once the Night package ends at 7:00 AM, regular flexible rates automatically apply if you have not purchased another prepaid package. You can also purchase another prepaid package while your Night Reservation is active. In this case, the new package will automatically start at 7:00 AM, as soon as the Night package ends, and its duration will be counted from that time.
Any unused package balance is non-refundable and non-transferable.
Signing up for CityBee is free. And no membership fees are applied.
We process your personal data on the basis of your consent in order to conclude, execute, and administer the agreement concluded with you, to comply with the requirements of legal acts, and for the legitimate interest.
The CityBee Privacy Policy (https://citybee.lt/en/privacy-policy/) provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
To get started with CityBee, you must link a payment card to your CityBee account.
You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip or during your trip, depending on the length of your journey.
A linked payment card should allow making automatic payments from the client’s account linked to a card.
At least one payment card must be linked to a CityBee account. You can link more than one payment card and choose from which card you will be billed for services before each trip. It is important that the card type is VISA or MasterCard and that the secure internet shopping function is activated.
How do I activate the secure internet shopping function?
1. SEB: Log in to your internet bank and look for “Accounts and Cards” -> “Card List” in the menu bar at the top. You’ll see all of your cards that can be registered with the secure internet shopping programme. Next to the desired card in the options below, click on “Online Billing” and click “Enable”.
2. Swedbank: Log in to your internet bank and look for “Cards” -> “Secure internet shopping” in the menu bar on the left. You’ll see all of your cards that can be registered with the secure internet shopping programme. Select the desired card next to the note “Online Billing” and click “Enable”.
3. Šiaulių Bankas: Log in to your Internet bank and in the menu on the left, select “Cards” -> “Secure payment” -> select the payment card for which you want to activate the secure internet shopping and click “Register” -> enter the requested data and confirm it by pressing the “Enter and Sign” button -> soon the status of the card will change to “Registered”.
4. Luminor bank: Log in to your Internet bank and in the menu, select the item “Payment cards” -> select the payment card for which you want to activate the secure internet shopping and in the opened window click “Secure shopping service settings” -> select the “Order service” button -> enter the requested data, which the bank will show you later during the purchase -> click “Order service”.
5. Citadele bank: No additional activation of the secure internet shopping is required.
You will receive an email notification after each trip made with your CityBee subscription plan, informing you of the plan’s expiration date. You can also check the expiration date in the CityBee app under the ‘Subscription’ section.
If you contact us by phone, calling from a phone number that you haven’t registered in your CityBee profile, we will verify your identity by asking you to provide your profile or other information known only by you.
As part of this check, we can send a verification code (SMS or e-mail) to the registered phone number or e-mail address, asking you to provide the verification code.
If the verification doesn’t work, we cannot continue providing assistance.
Please note that when calling from the registered phone number some additional identification questions may be asked.
All publicly available information will be provided to any caller without verification.
The BeeChill fee has your back by covering damages in the event of an accident where you’re at fault. Just remember, it’s essential to report the incident to us immediately.
However, there are situations where BeeChill protection does not apply – the full list of BeeChill exclusions can be found in Section 7.17 of our Terms of Use. BeeChill does not apply in any of the cases listed in Section 7.17.
Below are some of the most common examples:
Failing to report the incident to us;
Driving under the influence of alcohol or drugs;
Violating traffic regulations;
Engaging in intentional or grossly negligent actions.
To make sure you’re protected, the BeeChill fee is applied to each trip as outlined in our our Pricelist. For full details, we encourage you to check out the Terms of Service.
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