Price Calculator
Ford Kuga
The price of this journey would be
0€
Trip start fee of 0,5€ is included in the price calculation.
Cashback is not refundable, it can only be used for your next trips on Citybee app.
In the event of a car accident, please follow the road traffic rules applied in Lithuania, Latvia and Estonia (depending on the country you are in).
If a car accident is not complicated, it involves only two cars and there are no victims, the accident scheme is drawn up and the accident declaration which is in the glove box is filled in. If there is any disagreement over the fault of the person involved in the accident, the police are called;
Take some clear photos of the traffic accident and share it with us using the LiveChat feature in the app;
In all cases, CityBee must also be informed about the accidents by phone.
Contacts in Lithuania: +370 70077084;
Contacts in Latvia: +371 272 6546;
Contacts in Estonia: +372 600 0160.
The areas highlighted on the map of the CityBee application are parking areas where cars can be picked up and must be parked at the end of the trip (only, of course, without violating traffic rules: without parking the car in places marked “Reserved” or “No parking”. Also, please do not leave CityBee cars in underground, multi-store parking lots, private driveways or on the lawn.
Green zone
You can always leave your Bee here if you follow the traffic rules, do not park in disabled and reserved areas. Important – green areas for cars, cargo and electric cars are different.
Yellow zone
Leaving your Bee here incurs a fee to be added to the trip. Please note that the fee differs for each area. Click on the desired area to see the fee amount.
Red zone
It is not permitted to leave your Bee here. Ending the trip in the prohibited areas might result in a fine. Areas not separated by color are also not CityBee areas and Bees cannot be left in them. Bees must return to the beehive.
With CityBee cars you can also travel between cities and towns (including vans but in some cases van drivers have to buy their own vignettes and pay for the roads themselves*).
Parking in the city parking lots in Lithuania (Vilnius, Kaunas, Gargzdai, Klaipeda, Palanga, Kretinga, Neringa) is free of charge in CityBee zones (indicated in the mobile application).
Parking in the city parking lots in Latvia (Riga, Jurmala, Ogre, Liepaja, Adazi, Jelgava, Sigulda, Olaine) is free of charge.
Parking in the city parking lots in Estonia (Tallinn) is free of charge in the city’s parking spaces (except Old Town) and in selected private car parks (https://help.citybee.tech/et/articles/5598752-millistes-tasulistes-citybee-tsoonides-saan -parkida) as well as in other cities marked on the CityBee map.
If the car is parked in a private paid parking lot (with the exceptions mentioned above), the driver pays the parking fee independently.
You can travel between Baltic countries: Lithuania, Latvia and Estonia, but for leaving car in other country you will be charged 59 euros.
* You can find all toll roads in Lithuania here. and purchase the vignette here.
In Latvia vignettes are included in the price and drivers don’t have to buy it.
In Estonia You have to buy a vignette if the vehicle weighs more than 3500kg.
You can purchase the vignette here.
With a long-term car rental, the amount actually charged will be deducted every 24 hours (daily). The money will be deducted from the card of your choice. If you have deposited money in the CityBee wallet or accumulated credits, for example, for refuelling, the money will be first deducted from that amount. If the amount cannot be deducted, we will ask you to pay it or leave the car.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the Švaros Broliai tunnel car wash and wash your car for free.
We can supply you with wipes for cleaning windows and interior finishes.
Reserve a time with our partners and deliver the car for washing at the agreed time.
Our partners wash the exterior of a car, clean the interior, and refill the windshield washer fluid.
Partners contacts in Lithuania:
a) Car wash ŠVARI AUTO, located in Vilnius Akropolis near SOS animal shelter Ozo g. 25. Opening hours: I-VII 10-20 h, tel. No. for reservation: +370 6 103 0111.
b) Car wash ŠVARUČIAI, located in Plaunu pats premises near Neste gas station, Laisvės pr. 125. Opening hours: I-V 9-18 h, tel. No. for reservation: +370663 70 666.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
Cashback will be applied automatically to your future trip, so you won’t need to do any additional steps. You can check whether the CashBack has been applied to the trip in the CityBee app by pressing Meniu -> Trip history -> Select the trip. For your information, the cashback will not be reflected in the invoice.
After using the CityBee car, return the vehicle to CityBee parking zone. CityBee parking zones are highlighted on the app map.
Green zone
You can always finish your trip in this area following the road traffic rules. Do not leave the car in disabled parking space or in reserved areas. Attention – green zones are different for electric cars, cars and vans.
Yellow zone
You can leave the car in this area with an additional fee. The fee will be added to the price of the trip. Please note that the fees may vary for different zones, you can find out the fee by clicking on the area.
Red zone
CityBee cars can not be left in these areas. A fine may be applied at the end of the trip if you finish your trip in this zone. Areas that not highlighted are also not CityBee zones and cars can not be left there.
After completing the trip and parking, make sure that you have not left your belongings in the car, as well as that you have not taken car documents or accessories with you. Remember to leave the key in the car, put it in the same place you picked it up from or leave it in a place where another customer can easily find it. Make sure all windows and sunroof are closed.
When you get out of the car, open the active reservation in the mobile app and select the “End trip” command and confirm this action. Check that the car door has been locked successfully.
You can submit your request for the exercise of your rights (as far as your Account is concerned) to us in the following ways:
submitting a request by e-mail at dpo@citybee.lt, signed with qualified e-signature (e.g. by use of Smart-ID or M-signature), or
sending a request by e-mail at dpo@citybee.lt with a notarised copy of the personal ID document, or
arriving at our customer service department (in such a case, we will ask to produce a personal ID document).
Verification and account handling procedure usually takes between 2 to 14 days.
The price of this journey would be
0€
Trip start fee of 0,5€ is included in the price calculation.
