We use your personal identification number to identify you, enter into and enforce an agreement with you, and provide you with CityBee vehicle sharing services. We also process your personal identification number on the basis of our legitimate interest.
The CityBee Privacy Policy (published at https://citybee.lt/en/privacy-policy/) provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
Only the administrator appointed by the company has the right to add a payment card and see its data.
To add a payment card, follow these steps:
Log in to the CityBee self-service center.
Click → Payment card → Add payment card.
Enter the details and select -> Save card.
You can check whether the discount coupon(s) was applied for payment of your trip in the CityBee application by selecting “Menu” –> “Trip history” –> selecting a specific trip –> “Get receipt”.
If you think there was an error when applying the discount coupon for the trip or have additional observations regarding ON, contact our team at the following contacts:
Email – info@citybee.lt;
By pressing “Menu” –> “Help” –> “Start a conversation” in the application.
BeePool is a tool that allows several passengers to travel in one car. The app allows you to simply and quickly invite fellow passengers to join a trip that is already planned or find a route that suits your needs best.
BeePool is a CityBee project, which encourages to reduce traffic jams, pollution and promotes saving money!
Yes, the company account administrator will have the right to see trip reports and invoices issued by employees who have been given the opportunity to use CityBee services.
The administrator appointed by the company will be able to monitor the travel reports after logging in to the self-service center and clicking on ,,Trips”. These reports can be downloaded in Excel format by choosing ,,Export.”
You can use CityBee cars without 2 years of driving experience! However in Lithuania and Estonia, it is necessary to bring a personal “Maple Leaf” magnetic sticker, which You have to stick to the back of the car in Lithuania and to the front of the car in Estonia. Do not forget to remove the sticker at the end of Your trip.
Stickers indicating the type of fuel suitable for the car can be found on the sun visor and on the fuel tank cap (inside and outside).
Currently, CityBee offers a long-term car rent and any car from the CityBee car park can be rented. Usage is no different from short-term CityBee rent service, and all the offered benefits (insurance, fuel, washing) remain.
How long can a person use a car?
If settlements are successful – the duration is unlimited.
What is the amount of time you will be charged for a trip when the car is used by an individual?
During long-term reservation (trip package), the sum is charged before the start of the trip and if additional time and/or km is required after the prepayment package ends, the sum for the actual accumulated amount will be deducted during or at the end of the trip.
The money will be deducted from your selected card. If you have money in your CityBee wallet or have accumulated credit, for example for refueling, the funds will be deducted from this amount first. If the amount cannot be deducted, we will ask you to pay it or leave the car.
