Price Calculator
Ford Focus Wagon
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
The CityBee subscription is a monthly trip plan that allows you to travel much more affordably than with the pay-as-you-go pricing and offers exclusive benefits for subscribers. When you purchase a subscription plan for a fixed price, you’ll receive a set number of trips. Each trip includes a predetermined number of kilometers and minutes, as well as the trip start fee and minimum trip cost. You have 30 days from the date of purchase to use your trips.
Regardless of the number of trips, the CityBee monthly subscription plan also includes the following benefits:
free parking in the CityBee yellow zone;
‘BeeChill’ fee included in the price.
With CityBee, you can easily request a refund right in the app – no need to send emails or fill out forms.
How it works
Open the app, go to the menu, find Trip history, choose your trip, and tap Refund.
Select what the refund is for – fuel, AdBlue, parking, or your trip experience.
Add the required information.
For fuel, AdBlue, or parking – upload a photo of the receipt.
For trip experience – write a short explanation.
Check that everything is filled in and submit your request. Once it’s sent, you’ll see a confirmation message and the request will appear in the Help section. You can also follow the progress of your request in the Help section. Any updates or replies from our Support team will be shown there.
Make sure you’re using the latest version of the app to access this feature. If you have any questions, reach out via CityBee app or via email at info@citybee.lv
Please note that refunds can only be made to a bank account in the name of the CityBee profile owner who made the reservation.
Pets can only be carried in cars in special pet transport boxes. Also, please make sure of the cleanliness and leave the car the way you would like to find it.
All CityBee subscription plans are valid for 30 days from the date of purchase. If you do not use all the trips included in the plan within this period, the plan will not be automatically renewed, and no refunds will be given for unused trips.
If you want to change your phone number in the CityBee app, please follow these steps:
Menu > My profile > Phone number. Specify the new phone number and enter the verification code, which you will receive as an SMS to the new phone number.
If you want to change the phone number registered in the CityBee app, but cannot access your profile in the app, please send us a request by e-mail, using the e-mail address you specified in your CityBee profile, and indicate your new phone number. We will change it upon request.
If you are unable to access the email inbox associated with your account, kindly get in touch with our customer support team for further assistance.
Attention! To protect Your account and to prevent fraud, while changing the phone number, we will remove Your driver‘s license and all Your attached payment cards. Add Your driver‘s license and payment card and You will be able to use the services again.
Email for contacting (for Citybee Lithuania customers): info@citybee.lt;
Email for contacting (for Citybee Latvia customers): info@citybee.lv;
Email for contacting (for Citybee Estonia customers): info@citybee.ee.
In the event of a traffic accident, follow the valid road traffic regulations of the country where the accident happened. If the accident is not complicated, there are no more than two cars involved and there are no casualties, a sketch of the accident is drawn and an accident statement is filled out, which You will find in the storage compartment. If parties disagree about the fault of the participants in the event, the police are called.
Each accident statement should include the causer of the accident and the victim. In the sketch, it is necessary to specify how many vehicles and which of those vehicles encountered in the accident.
ATTENTION!
When filling out the accident statement, keep in mind that both participants need to specify their contacts, each take a copy of the declaration and sign it (the victim signs only in box 15). Do not forget to fill out the circumstances field (12), it is mandatory.
An example of the filled out accident statement:
In Lithuania https://help.citybee.tech/lt/articles/5615179-kaip-pildyti-eismo-ivykio-deklaracija;
In Latvia https://help.citybee.tech/lv/articles/5615179-ka-aizpildit-saskanoto-pazinojumu;
In Estonia https://help.citybee.tech/et/articles/5615179-kuidas-taita-liiklusonnetuse-teadet.
You can also fill out the accident statement online:
In Lithuania https://draudimoivykiai.lt/;
In Latvia https://www.ltab.lv/spapp/;
In Estonia https://avarii.lkf.ee/et/.
Smoking is prohibited in CityBee cars. A fine for smoking in a car is €70.
There are no registration or account creation fees. You only pay for the time you use the vehicle and the kilometers driven. Detailed pricing information is available on the “Pricing” page, while any additional fees and penalties are listed below in this Pricelist.
We strongly encourage you to use CityBee vehicles responsibly and return them in good condition. However, additional fees may apply if you fail to comply with the Terms and Conditions of the agreement or the rules for using the services.
Prices are available on the web pages:
LT – https://citybee.lt/en/pricing/;
LV – https://citybee.lv/en/pricing/;
EE – https://citybee.ee/en/pricing/.
The Terms discuss fines and conditions, principles and procedure of imposing them, whereas specific types of fines and their specific amounts are indicated in the Pricelist, which can be periodically updated. In any case, the User must get familiar with the Pricelist in the App, applicable to each reservation and currently valid before they confirm each reservation.
Please be aware that driving Cargo vehicles on motor highways requires payment. Drivers must either pay a user toll or present a document confirming toll payment, such as a vignette, in paper or electronic form. For more information about vignettes in Lithuania, and Estonia, please visit: Road taxes.
When driving within the borders of Latvia, vignettes are included in the price and drivers do not have to purchase them. If the trip is planned outside Latvia and the state border will be crossed, the driver must purchase a vignette.
Minimum trip price is the minimum amount payable for the services, which is deducted from the Payment account after unlocking the car or extending the reservation (if the minimum amount is exceeded, the remaining amount due is debited no later than at the end of the trip, and if the minimum amount is not reached – the difference is not returned). The minimum trip price (its size) for each car is indicated in the App.
Additional fees
Please note that these additional fees may vary by market. You can find the specific additional fees applicable in Lithuania, Latvia, and Estonia by clicking on the relevant country name. Fees to which this applies are marked with an asterisk (*).
The BeeChill Fee is a small financial protection fee applied to all Pay as-You Go trips, and it’s already included in the price of trip packages – you can easily see the fee in the app before you start your trip.
Fee for leaving the vehicle in the Republic of Lithuania (in a zone permitted by CityBee) – 69 EUR
Parking Zone fee – a fee the amount of which is provided for on the App is charged for returning or collecting the Vehicle from the Parking Zone territories marked and shown on the App.
Administrative fee in case of a violation of the Road Traffic Regulations and related events – 10 EUR*
Long-term rent reservation cancellation fee – 35 EUR
Long-term rent car refuelling administration fee – 12 EUR
In cases provided for in the Terms, you will also have to cover costs incurred by us in connection with damage caused by you or administration of your debt.
Fines and damages
If you or other persons, for whom you make it possible to use our vehicles, do not follow the Terms, the following fines may be imposed on you, which are deemed our liquidated damages:
For allowing other persons to use the Account and (or) to drive, control or otherwise use the vehicle – 700 EUR
For leaving a vehicle (i.e., ending the trip) not in CityBee zones marked in the App (the fine is also applied in cases where the trip is terminated on our initiative after applying for temporary protection measures): – 300 EUR*
For loss of the vehicle starting keys – 120 EUR* You must also compensate for all costs of purchasing and programming the keys.
For smoking inside the vehicle – 70 EUR*
For fuel misappropriation or misuse of the fuel card – 500 EUR (in case of fuel misappropriation you will pay a fine, plus will compensate for the value of the misappropriated fuel)
For dangerous, reckless or careless driving – 500 EUR*
For driving under the influence of alcohol (above 0.00 per mile), narcotic substances and other substances affecting mental state (or when you consumed alcohol or used other intoxicating substances after the traffic accident before its circumstances were established, or avoided undergoing a blood alcohol or intoxication test (blood alcohol content or intoxication is understood as defined in legal acts). You must pay us the fine of the indicated amount for driving under the influence of alcohol (above 0.00 per mile), narcotic substances and other substances affecting mental state also in those cases when you transferred the Vehicle or otherwise made it possible for another person to drive it when he was under the influence of alcohol (above 0.00 per mile), narcotic substances and other substances affecting mental state, or when such a person avoided undergoing a blood alcohol or intoxication test – 2000 EUR
For leaving a vehicle (i.e., ending the trip) in such a condition where it cannot be used for further trips (e.g., the vehicle is left in a private lot or a paid parking lot, from which it is not possible to leave without paying for parking.) – 70 EUR*
For leaving the vehicle (i.e., ending the trip) without leaving the key in the vehicle, if within 2 hours from informing you about the collection of the key, the key is not returned – 70 EUR*
For soiling of the vehicle, which requires additionally cleaning (including dry cleaning) – 100 EUR
For failure to comply with our order not to exceed the permitted speed limit when you, after receiving a notification from us, continue to exceed the speed limit – 150 EUR
Fee for leaving a car in an unauthorized place (when the car is towed to a storage area) – 200 EUR*
However, if the vehicle is damaged during a traffic accident caused by you (or another person for whom you made it possible to use our vehicle) in a non-sober state, participating in sports competitions, or otherwise violating the Terms, you will have to compensate us for damages in full. See the Terms.
About other cases of damages, see the Terms.
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
