3 Baltic States
And more than 10 cities including Vilnius, Riga and Tallinn!
The plan is activated on the day of purchase. You will receive an email notification confirming the activation immediately after the purchase.
Due to company policy, we are able to provide our services to customers who have Drivers licenses issued from one of these countries listed below.
If your country is not on the list – unfortunately, you will not be able to register.
Also, our system is unable to accept International Driver’s Permits/ Licenses.
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Australia |
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Austria |
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Belarus |
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Belgium |
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Bulgaria |
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Canada |
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Croatia |
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Cyprus |
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Czech Republic |
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Denmark |
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Egypt |
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Estonia |
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Finland |
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France |
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Georgia |
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Germany |
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Greece |
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Hungary |
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Iceland |
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Ireland |
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Isle of Man |
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Israel |
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Italy |
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Latvia |
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Liechtenstein |
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Lithuania |
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Luxembourg |
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Malta |
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Netherlands |
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Norway |
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Poland |
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Portugal |
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Romania |
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Russia |
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San Marino |
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Slovakia |
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Slovenia |
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Spain |
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Sweden |
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Switzerland |
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Turkey |
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Ukraine |
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United Kingdom |
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United States of America |
You are subject to the following agreements, procedures, and policies:
In Lithuania:
In Latvia:
In Estonia:
You can refuel your CityBee at any Circle K station. Just open the app, check the map for the nearest station, and tap it for directions. When you get there, open the app, hit Refuel, and follow the simple steps. Want more info? See the full guide here.
With CityBee, you can easily request a refund right in the app – no need to send emails or fill out forms.
How it works
Open the app, go to the menu, find Trip history, choose your trip, and tap Refund.
Select what the refund is for – fuel, AdBlue, parking, or your trip experience.
Add the required information.
For fuel, AdBlue, or parking – upload a photo of the receipt.
For trip experience – write a short explanation.
Check that everything is filled in and submit your request. Once it’s sent, you’ll see a confirmation message and the request will appear in the Help section. You can also follow the progress of your request in the Help section. Any updates or replies from our Support team will be shown there.
Make sure you’re using the latest version of the app to access this feature. If you have any questions, reach out via CityBee app or via email at info@citybee.lv
Please note that refunds can only be made to a bank account in the name of the CityBee profile owner who made the reservation.
When you refill a bee with a fuel level less than 25% volume of the tank capacity, a 2 EUR discount will be added to your account for future trips.
ATTENTION! Discount for refueling the car is applied only when the fuel drops to 1/4 volume of the tank capacity and you need to fill a full tank. The discount is given just once during your trip.
❗The discount will be added to your account within about an hour after the refueling.
How to refuel: https://intercom.help/citybee/en/articles/4890184-do-you-need-to-pay-for-the-fuel.
A minimum fee will still be charged if the trip is less than it. Discounts will be applied after that.
Thank you for taking care of our bee!
You can find the fuel type in the CityBee app, under active reservation.
Smoking is prohibited in CityBee cars. A fine for smoking in a car is €70.
About Us
CityBee aims to create a cleaner and more open city. How? One CityBee car that can be shared can replace up to 12 private cars that most of the time stand still and fill neighborhoods and streets.
And more than 10 cities including Vilnius, Riga and Tallinn!
And all of them come to fleet brand new of which almost 40% are hybrids!
Over 400,000 users all over Lithuania!
There are 50 Fiat 500 bees in Vilnius for city trips.
The car can be picked up in Vilnius and left in Kaunas or vice versa.
We operate in Klaipeda, Palanga, Neringa, Kretinga and Gargždai!
We operate in Warsaw, Gdansk, Krakow, Wroclaw, Poznan and other cities.
We delight customers in Lithuania, Spain and Poland throughout the season.
We operate in cities such as Riga, Tallinn, Liepaja and Tartu!
We are temporarily suspending operations in Poland.
Electric cars join the hive!
There are 50 Fiat 500 bees in Vilnius for city trips.
The car can be picked up in Vilnius and left in Kaunas or vice versa.
We operate in Klaipeda, Palanga, Neringa, Kretinga and Gargždai!
We operate in Warsaw, Gdansk, Krakow, Wroclaw, Poznan and other cities.
We delight customers in Lithuania, Spain and Poland throughout the season.
We operate in cities such as Riga, Tallinn, Liepaja and Tartu!
We are temporarily suspending operations in Poland.
Electric cars join the hive!
Visit the FAQ page and check the answers to the Frequently Asked Questions.