3 Baltic States
And more than 10 cities including Vilnius, Riga and Tallinn!
ON is a cashback discount system that will return part of the amount spent on CityBee services to you after each trip in the form of discount coupons. You can use the discount coupons for your future trips to save money.
The discount size you get depends on the ON level assigned to you. ON level is determined accordingly, depending on the amount you have spent on CityBee services in the last three calendar months.
When you refill a bee with fuel level less than 25% volume of the tank capacity, a 4 EUR discount will be added to your account for future trips.
ATTENTION! Discount for refueling the car is applied only when the fuel drops to 1/4 volume of the tank capacity and you fill a full tank. The discount is given just once during your trip.
How to refuel: https://intercom.help/citybee/en/articles/4890184-do-you-need-to-pay-for-the-fuel.
Minimum fee will still be charged if the trip is less than it. Discounts will be applied after that.
Thank you for taking care of our bee!
You should change your CityBee self-service password. You can do this on the website by clicking “I forgot / I want to change the password.” The system will then ask you to provide your email address linked to your CityBee account, you will then be sent an email with instructions explaining how to change your password.
LT self-service: https://selfservice.citybee.lt/#/login;
LV self-service: https://selfservice.citybee.lv/;
EE self-service: https://selfservice.citybee.ee/.
The ON level is determined depending on the amount you have spent on CityBee mobility services in the last three calendar months.
There are three ON levels :
ON1 – a 3% cashback is given for every trip – after spending 0 EUR – 210,99 EUR in the last three months;
ON2 – a 5% cashback is given for every trip – after spending 211 EUR – 450,99 EUR in the last three months;
ON3 – a 7% cashback is given for every trip – after spending 451 EUR or more in the last three months.
The level does not change during the current month – it recalculates on the first day of each calendar month. For example, in December, you are in the ON1 level, and you are entitled to a 3% discount, but, in the last three months, including December, you had spent 250 EUR on CityBee mobility services, so on the 1st of January, you will be assigned to the ON2 level, and during January you will get a 5% discount.
During promotions organized by the company, different amounts of discounts are applied. Promotions are published on the website and/or mobile app.
Yes, the company account administrator can add and remove users (employees) in the CityBee self-service center.
To add employees, log in to self-service center and select Company Employees -> Add User.
IMPORTANT! Employee email address cannot be duplicated with an e-mail already registered in the system.
To remove employees, from using the services on behalf of the company, after logging in to the self-service center select “Company employees” and press the trashcan can icon next to the employee.
All van drivers have to purchase vignettes themselves and pay driving charges if they drive on toll roads.
You can find all toll roads in Lithuania here: https://lakd.lrv.lt/lt/keliu-mokesciai-ir-rinkliavos/naudotojo-mokestis/apmokestinti-keliai.
You can purchase the vignette here: https://pirkti.keliumokestis.lt/purchase/cart.xhtml.
In Latvia vignettes are included in the price and drivers don’t have to buy it.
In Estonia You have to buy vignette if the vehicle weights more than 3500kg.
You can purchase the vignette here: https://www.teetasu.ee/
Minimum trip price is the minimum amount payable for the services, which is deducted from the Payment account after unlocking the car or extending the reservation (if the minimum amount is exceeded, the remaining amount due is debited no later than at the end of the trip, and if the minimum amount is not reached – the difference is not returned). The minimum trip price (it’s size) for each car is indicated in the App.
The invoice includes the actual paid amount, so the amount paid with discount coupons will not be reflected in the invoice. You will receive an invoice as usual – once every two weeks.
About Us
CityBee aims to create a cleaner and more open city. How? One CityBee car that can be shared can replace up to 12 private cars that most of the time stand still and fill neighborhoods and streets.
And more than 10 cities including Vilnius, Riga and Tallinn!
And all of them come to fleet brand new of which almost 40% are hybrids!
Over 400,000 users all over Lithuania!
There are 50 Fiat 500 bees in Vilnius for city trips.
The car can be picked up in Vilnius and left in Kaunas or vice versa.
We operate in Klaipeda, Palanga, Neringa, Kretinga and Gargždai!
We operate in Warsaw, Gdansk, Krakow, Wroclaw, Poznan and other cities.
We delight customers in Lithuania, Spain and Poland throughout the season.
We operate in cities such as Riga, Tallinn, Liepaja and Tartu!
We are temporarily suspending operations in Poland.
Electric cars join the hive!
There are 50 Fiat 500 bees in Vilnius for city trips.
The car can be picked up in Vilnius and left in Kaunas or vice versa.
We operate in Klaipeda, Palanga, Neringa, Kretinga and Gargždai!
We operate in Warsaw, Gdansk, Krakow, Wroclaw, Poznan and other cities.
We delight customers in Lithuania, Spain and Poland throughout the season.
We operate in cities such as Riga, Tallinn, Liepaja and Tartu!
We are temporarily suspending operations in Poland.
Electric cars join the hive!
Visit the FAQ page and check the answers to the Frequently Asked Questions.