Price Calculator
Renault Captur
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
If you contact us by phone, calling from a phone number that you haven’t registered in your CityBee profile, we will verify your identity by asking you to provide your profile or other information known only by you.
As part of this check, we can send a verification code (SMS or e-mail) to the registered phone number or e-mail address, asking you to provide the verification code.
If the verification doesn’t work, we cannot continue providing assistance.
Please note that when calling from the registered phone number some additional identification questions may be asked.
All publicly available information will be provided to any caller without verification.
All CityBee subscription plans are valid for 30 days from the date of purchase. If you do not use all the trips included in the plan within this period, the plan will not be automatically renewed, and no refunds will be given for unused trips.
BeeChill fee can cover accidental interior damage, as long as the damage wasn’t intentional, and you inform us about the incident right away. We understand that accidents happen, and we’re here to help.
However, the BeeChill fee does not cover the damages caused by things like smoking, excessive trash, or spills that require dry cleaning. For these situations, a cleaning fee will apply. For more details, please check our Pricelist.
CityBee users do not need to purchase a Jūrmala entry pass.
Once payment is made for a CityBee subscription plan, it cannot be canceled or paused. The payment for the plan is non-refundable. The CityBee subscription plan cannot be sold or transferred to another person.
To change the CityBee self-service password, click on “I forgot/want to change my password” on the website . Once you’ve done that, enter your email address linked with your CityBee account in the box that appears. An email will be sent to your inbox with instructions explaining how to change your password.
Lithuania self – service: https://selfservice.citybee.lt/#/login;
Latvia self-service: https://selfservice.citybee.lv/;
Estonia self-service: https://selfservice.citybee.ee/.
All CityBee cars are covered by compulsory Civil Liability Insurance, so you do not need to worry about the insurance. The car is equipped with an insurer-compliant, satellite-linked security system that will protect CityBee from possible theft.
To learn more about your financial responsibility in case of an accident, check out our article: “What is my financial liability in the event of a car accident?”
Link to the law governing the CMTPLI in Lithuania;
Link to the law governing the CMTPLI in Latvia;
Link to the law governing the CMTPLI in Estonia.
Please note that electric cars can be found in Lithuania and Estonia.
Lithuania:
Make sure the car is unlocked.
Open Charger socket cover on the car which is next to the driver’s door (in the case of the VW e-Crafter electric van) or behind the rear door (in the case of light electric vehicles). If the cover does not open, click “Unlock” on the car key.
In case of charging the vehicle at the “IgnitisON” or “ElintaCharge” fast charging station:
Use the right-most charging wire (“Type 2”) that is already connected to the charging station.
Attention: Wire configurations may vary in some charging stations, so you can only find a Type 2 or “CCS” type wire.
Take the car keys and find the charging token attached (there are two tokens: one for “IgnitisON” and one for “ElintaCharge”).
Approach the charging station and scan the charging token.
Choose the charging slot (“Pasirinkite jungtį”) by pressing a button next to the shown option.
Press the button “Pradėti” to start charging.
In case of charging the vehicle at a 2-slot “ElintaCharge” station:
Take the charging wire from under the middle seat of a CityBee car:
• In the case of the VW e-Crafter electric van – under the front center seat.
• In the case of a passenger car – to the spare wheel space in the trunk.
2. Put one side of the charger wire in the car electric socket and another side into the charging station.
3. Scan the RFID token with “ElintaCharge” written on it.
4. The word “Charging” should start lightning, which means the vehicle is being charged.
Check the car’s charging socket (the green light should be lightning; if there is an orange light or no light at all, it means that the car is not being charged) and the information screen behind the steering wheel (it should indicate that the car is being charged with an indicated time left until fully charged).
Estonia:
Make sure the car is unlocked
Open the charger socket cover, which is located behind the rear door. If the cover does not open, click “Unlock” on the car key.
Charging the vehicle in ‘Eleport’ charging station:
Take the ‘Eleport’ charging card from the sun visor and tap it on the screen
Select either ‘CCS’ or ‘Type 2’ charging option and connect it to the car
Press ”start charging” to start the charging process
To make sure the car is charging, check the charging port to see, if there is a green light.
The price of this journey would be
0€
Trip start fee of 0.44€ is included in the price calculation.
