To get started with CityBee, you must link a payment card to your CityBee account. You can link more than one payment card and choose before each trip which card will be used for automatic payment for the services immediately after the trip. A linked payment card should allow making automatic payments from the client’s account linked to a card. If the sum for the trip does not exceed €2, the payment will be taken only when the total sum of your trips exceeds €2.
If the sum of €2 is not reached by the last day of a current month, the Service Fee accrued will be automatically credited on the last day of a current month
Yes. Children must be carried in kids’ chairs. CityBee cars have kids’ chairs (you can see whether there is a chair in a selected car by clicking on the car icon on the map or using a filter and selecting the criteria “Cars with kids’ chairs”). Chairs are for older children, i.e. this is a raised seat without a backrest.
Road traffic rules warn that children under the age of 12 and not higher than 150 cm are allowed to sit in the front seat only in special seats adapted to their weight and height.
Sul pole vaja pead murda – vajadusel võtab CityBee meeskond sinuga ühendust ja hoolitseb kõige eest. Tekkinud probleemi puhul võid alati helistada numbril +372 600 0160, ja me abistame sind aega viitmata!
CityBee cars are new and in good technical condition. However, if your car does not start or breaks down (if you hear a strange sound, a red indicator lights on the dashboard or there are other signs of breakdown), please contact us at +370 70077084.
.
Our task is to provide the services you need as soon as possible and smoothly so that any breakdown on the road will cause the least inconvenience and you will be able to continue your trip as soon as possible. No matter where in the city you are, we will quickly make conditions to continue your trip and you will get a compensation.
All van drivers have to purchase vignettes themselves and pay driving charges if they drive on toll roads.
You can find all toll roads in Lithuania here: https://lakd.lrv.lt/lt/keliu-mokesciai-ir-rinkliavos/naudotojo-mokestis/apmokestinti-keliai.
You can purchase the vignette here: https://pirkti.keliumokestis.lt/purchase/cart.xhtml.
Kui leiad korrastamata või kahjustatud CityBee auto (kui kahjustust ei ole tähistatud oranži kleebisega „Teatatud”), siis teavita probleemist rakenduse kaudu vajutades nupule ‘Teavita probleemist’. Kui sa teavitad probleemist läbi CityBee rakenduse teavitate, siis ei ole vaja sul muude kanalite kaudu probleemist märku anda.
CityBee autosid saab kasutada reisimiseks Euroopa Liidu riikides (või seal, kus kehtib CityBee autode kindlustus). Kõigepealt tuleb saada meie luba.
Loa küsimiseks võta ühendust meie info meilil:
CityBee Eestiga saab ühendust aadressil: info@citybee.ee
CityBee Lätiga saab ühendust aadressil: info@citybee.lv
CityBee Leeduga saab ühendust aadressil: info@citybee.lt
Enne kui otsustame, kas lubada CityBee autot transportida väljapoole Eestit, Lätit või Leedut, hindame oma tehnilisi ja organisatsioonilisi võimalusi ning sinu CityBee teenuste kasutamise ajalugu.
Lätti ja Leetu sõitmiseks luba ei ole vaja saada, kuid nendes riikides CityBee tsoonis sõidu lõpetamine on 79€ lisatasu eest. Lisatasu rakendub olenemata auto registreerimise riigist.
Pange tähele, et antud teenust saab kasutada ainult Leedus ja Eestis.
Eestis:
Kõiki Eleporti laadimisjaamasid näete veebis aadressil https://www.google.com/maps/d/u/0/viewer?ll=58.16718565346769%2C25.348349500000012&z=7&mid=1bBQmJzsciXlmihHvrPuKO_i6klGO-iU.
Leedus:
Kaardi kõigi sellele kantud laadimisjaamadega leiate veebis aadressil https://www.plugshare.com, kuhu on märgitud kõik laadimisjaamad (sealhulgas, kuid mitte ainult, ka IgnitisON ja ElintaCharge, mis on CityBee klientidele tasuta).