Loomi tohib autos vedada ainult spetsiaalselt selleks ette nähtud loomade transportimiseks mõeldud puurides. Samuti tuleb hoolt kanda, et pärast auto kasutamist oleks auto puhas ja korras 😉
If the traffic accident occurs not due to the fault of a CityBee customer, no additional fees or penalties will apply.
If the traffic accident occurs due to the CityBee driver, the following options are available:
1. If the damage done amounts to less than the maximum financial liability (€500), the driver who damaged the car will be issued an invoice based on the repair estimate.
2. If the damage caused to the car is more than €500, the CityBee customer is subject to financial liability of €500. For those with a PREMIUM plan, the financial liability in the event of an accident is reduced from €500 to €100. If the accident occurred due to the fault of a CityBee driver, access to the service will be suspended until payment has been made.
As this vehicle is intended for city use, it is not equipped with a high-mileage battery, Therefore, if you are planning to go outside the city, a speed limited at 90 km/h ensures that the car does not use too much energy while driving.
The fuel is refilled at any Circle K gas station (you have to pay for the fuel with the CityBee fuel card found inside the car)!
Jah! Kui soovite CityBeega lepingu sõlmida, siis täitke äriklientide jaoks ette nähtud registreerimisvorm: https://citybee.ee/ee/ariklient/.
“My wallet‘‘ is a virtual wallet that can be topped up.Adding money to the “Wallet” gives you an additional bonus that could be used to pay for the trips with CityBee. You can top Your wallet up with CityBee credits worth 25, 50 or 100 Euros. It can be done multiple times and wallet‘s capacity is not limited.
After topping up your wallet, a bonus will be added to your account – for adding 20 Eur. You will get 1 Eur., for adding 50 Eur – 3 Eur and for 100 Eur. – 7 Eur. You can top up your wallet using the bank card linked to your CityBee account or by making a transfer to CityBee bank account(in this case additional bonus for topping up the wallet is not added to the account).
Primarily all payments for the trip will be made from your “Wallet” – the total amount will be deducted from your wallet and only if the credit balance is insufficient, the money will be charged from Your bank card that is linked to your account.
If you have active CityBee credits in Your wallet, payments automatically will be made from it – there is no possibility to change the payment method.
Broneerides sõiduki, saate valida kahe variandi vahel:
1. 15-minutiline tasuta broneerimine –valige auto, klõpsake nuppu „Broneeri“ ja saate tasuta 15-minutilise broneeringu, et jõuda autole juurde ja selle avada. Kui 15 minuti jooksul te autot ei ava, teie broneering katkeb.
2. Pikendatud broneering – võite sõiduki broneerida ka pikemaks ajaks kui 15 minutit. Sellisel juhul, pärast tasuta 15 min möödumist hakatakse arvestama broneerimisaega. Üks broneeringuaja minut maksab sama palju kui sõiduki kasutamise minut. Sellise broneeringu maksimaalne kestus on 24 tundi. Kui te selle aja jooksul sõidukit lukust lahti ei tee, vajutades mobiilirakenduses nupule „Ava“, broneering tühistatakse, kuid peate selle aja eest maksma. Tasulise broneeringu saate lõpetada – sel juhul tuleb tasuda vaid tasulise broneeringu aja eest.
Kui jõuate sõiduki juurde, vajutage rakenduses „Ava“. Auto tuleb lukust lahti, võtmed leiate aga autost.
Kui CityBee avamisel ta ei avane (vajutades „Ava“ nupule mobiilirakenduses), võtke meiega ühendust telefonil: +372 600 0160 – teile on abiks 24 tundi töötav abikeskus.
Если вы обнаружили автомобиль CityBee с мусором внутри или повреждениями (если повреждение не помечено оранжевой наклейкой «Сообщили/Pranešta»), сообщите через мобильное приложение, сфотографируйте и пришлите фотографию эл. почтой на info@citybee.lt или сообщением в Facebook.