Option 1
Pay as you go.
Pay for minutes, hours, days and kilometres. See the price of the journey in our Price calculator.
The usage time of the car starts from the moment of unlocking the car or when you click “extend the reservation” and ends when the car is locked via the smartphone app.
Each time you use CityBee, you are able to choose “pay as you go” or prepaid packages.
Trip start fee – additionally applicable to all “pay as you go” trips (not applicable to travel packages). Fee amount for each car is indicated in the App.
Prepaid packages – the prices for the packages are fixed. Prepaid package prices are based on the time and kilometers included. If the time or kilometers included in the package are exceeded, the additional price is calculated according to the set tariff, specified when choosing the package.
You can find all of the available packages and prices in the CityBee app and use the custom package function.
There is no extra charge for fuel and insurance – we take care of it.
During long-term reservation (trip package), the sum is charged before the start of the trip and if additional time and/or km is required after the prepayment package ends, the sum for the actual accumulated amount will be deducted during or at the end of the trip.
The money will be deducted from your selected card. If you have money in your CityBee wallet or have accumulated credit, for example for refueling, the funds will be deducted from this amount first. If the amount cannot be deducted, we will ask you to pay it or leave the car.
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
If you want to change your phone number in the CityBee app, please follow these steps:
Menu > My profile > Phone number. Specify the new phone number and enter the verification code, which you will receive as an SMS to the new phone number.
If you want to change the phone number registered in the CityBee app, but cannot access your profile in the app, please send us a request by e-mail, using the e-mail address you specified in your CityBee profile, and indicate your new phone number. We will change it upon request.
If you are unable to access the email inbox associated with your account, kindly get in touch with our customer support team for further assistance.
Attention! To protect Your account and to prevent fraud, while changing the phone number, we will remove Your driver‘s license and all Your attached payment cards. Add Your driver‘s license and payment card and You will be able to use the services again.
Email for contacting (for Citybee Lithuania customers): info@citybee.lt;
Email for contacting (for Citybee Latvia customers): info@citybee.lv;
Email for contacting (for Citybee Estonia customers): info@citybee.ee.
If you want to use the car for a day, a week, or longer, you can choose from our prepaid package deals.
The price of the fixed prepaid package will be charged at the beginning of the trip and the price for the extra kilometers and/or time will be charged during or at the end of the journey, depending on the length of your trip.
You can find all of the prepaid packages in the CityBee app by clicking on the chosen car reserve button.
If you happen to exceed the kilometers and /or time included in the price of the package, you will be able to continue the journey safely.
After the prepaid package ends (mileage and time included are finished), you will be paying for additional minutes and/or kilometers as specified in the chosen package deal.
You can also continue your trip by purchasing one more additional prepaid package without completing the active reservation.
If you decide to end the trip before using the time and /or kilometers indicated on the prepaid package, this balance will not be refunded.
Use is no different from a short-term CityBee rent, and all the benefits offered (insurance, fuel, washing) remain as well.
Choose the car you want from the CityBee fleet, reserve it, and start your journey.
CityBee cars are new and in good technical condition. However, if your car does not start or breaks down (if you hear a strange sound, a red indicator lights on the dashboard or there are other signs of breakdown), please contact us by phone:
CityBee Lithuania contacts: +37070077084, info@citybee.lt;
CityBee Latvia contacts: +371 27265460, info@citybee.lv ;
CityBee Estonia contacts: +372 600 0160, info@citybee.ee.
Our task is to provide the services you need as soon as possible and smoothly so that any breakdown on the road will cause the least inconvenience and you will be able to continue your trip as soon as possible. No matter where in the city you are, we will quickly make conditions to continue your trip and you will get a compensation.
In that case, we recommend purchasing a pre-paid trip package. Before starting your trip, you can choose whether you want to use a subscription plan trip or buy a pre-paid package. You can select from available packages or create your own.
We process your personal data on the basis of your consent in order to conclude, execute, and administer the agreement concluded with you, to comply with the requirements of legal acts, and for the legitimate interest.
The CityBee Privacy Policy (https://citybee.lt/en/privacy-policy/) provides detailed information on the purpose of processing your personal data and the duration of storage thereof.
Packages
Trip packages will help you save money, especially if you're planning a longer trip. By choosing a trip package, you'll pay less than travelling at the usual "pay as you go" price. You will be able to buy a specific amount of kilometers and time for the fixed price. If it happens that you exceed the kilometres and/or time included in the package price, you can continue your journey. For every minute and/or kilometre you exceed, you will be charged the amount indicated on the package. The fixed price of the package will be charged before the start of the journey, and we will charge you for the excess kilometres and/or time at the end of the journey.
You can also continue your journey by purchasing one or more additional packages before completing your active reservation. If you decide to end your trip before you have used the time and/or kilometres in your package, the balance will not be refunded.
Pay as you go.
Pay for minutes, hours, days and kilometres. See the price of the journey in our Price calculator.
Trip package.
In the app, you can buy before your trip a fixed-price package that includes a certain amount of kilometers and time. The different packages and their prices are listed below.
7.49€
8.99€
9.49€
9.49€
9.99€
10.49€
10.99€
11.49€
11.99€
11.99€
12.49€
13.99€
13.99€
16.99€
17.99€
18.49€
18.99€
19.99€
20.99€
21.99€
22.99€
22.99€
23.99€
26.99€
19.99€
24.99€
26.99€
26.99€
27.99€
28.99€
30.99€
31.99€
33.99€
33.99€
34.99€
39.99€
31€
35€
40€
36€
42€
40€
42€
43€
48€
48€
50€
55€
49€
55€
61€
56€
65€
60€
62€
64€
71€
72€
76€
82€
64€
72€
81€
75€
87€
80€
83€
84€
93€
94€
99€
107€
85€
94€
105€
97€
113€
100€
105€
105€
120€
120€
125€
135€
60€
67€
74€
69€
79€
75€
78€
81€
90€
90€
94€
104€
85€
94€
104€
97€
112€
105€
109€
113€
126€
126€
132€
145€
108€
120€
133€
124€
143€
135€
140€
145€
162€
162€
170€
186€
96€
106€
117€
110€
126€
120€
125€
129€
144€
144€
151€
166€
116€
129€
142€
133€
153€
145€
151€
156€
174€
174€
183€
200€
148€
164€
181€
170€
195€
185€
192€
199€
222€
222€
233€
256€
222€
248€
250€
251€
269€
255€
265€
275€
307€
305€
321€
352€
283€
316€
318€
320€
343€
325€
338€
350€
391€
389€
409€
449€
401€
447€
452€
454€
486€
460€
478€
495€
553€
551€
579€
635€
479€
535€
539€
542€
580€
550€
571€
592€
661€
659€
693€
760€
706€
788€
796€
800€
857€
811€
842€
874€
975€
971€
1021€
1120€
871€
972€
995€
986€
1071€
1000€
1039€
1077€
1202€
1198€
1259€
1381€
11.49€
22.49€
32.99€
50€
85€
118€
260€
520€
800€
7.49€
8.99€
9.49€
9.49€
9.99€
10.49€
10.99€
11.49€
11.99€
11.99€
12.49€
13.99€
13.99€
16.99€
17.99€
18.49€
18.99€
19.99€
20.99€
21.99€
22.99€
22.99€
23.99€
26.99€
19.99€
24.99€
26.99€
26.99€
27.99€
28.99€
30.99€
31.99€
33.99€
33.99€
34.99€
39.99€
31€
35€
40€
36€
42€
40€
42€
43€
48€
48€
50€
55€
49€
55€
61€
56€
65€
60€
62€
64€
71€
72€
76€
82€
64€
72€
81€
75€
87€
80€
83€
84€
93€
94€
99€
107€
85€
94€
105€
97€
113€
100€
105€
105€
120€
120€
125€
135€
60€
67€
74€
69€
79€
75€
78€
81€
90€
90€
94€
104€
85€
94€
104€
97€
112€
105€
109€
113€
126€
126€
132€
145€
108€
120€
133€
124€
143€
135€
140€
145€
162€
162€
170€
186€
96€
106€
117€
110€
126€
120€
125€
129€
144€
144€
151€
166€
116€
129€
142€
133€
153€
145€
151€
156€
174€
174€
183€
200€
148€
164€
181€
170€
195€
185€
192€
199€
222€
222€
233€
256€
222€
248€
250€
251€
269€
255€
265€
275€
307€
305€
321€
352€
283€
316€
318€
320€
343€
325€
338€
350€
391€
389€
409€
449€
401€
447€
452€
454€
486€
460€
478€
495€
553€
551€
579€
635€
479€
535€
539€
542€
580€
550€
571€
592€
661€
659€
693€
760€
706€
788€
796€
800€
857€
811€
842€
874€
975€
971€
1021€
1120€
871€
972€
995€
986€
1071€
1000€
1039€
1077€
1202€
1198€
1259€
1381€
11.49€
22.49€
32.99€
50€
85€
118€
260€
520€
800€
Visit the FAQ page and check the answers to the Frequently Asked Questions.