How and when are invoices issued for company trips?

If you have signed a contract with CityBee, an invoice is issued once a month, at the beginning of the each month. The invoice is sent to the email address you provide to us. Also, all invoices can be viewed by the account administrator appointed by the company, when logged in to the CityBee self-service center.

If you have added a company card with company details to your personal account, invoices will be issued twice a month and sent to the email specified in your CityBee account. For days 1–15 of the current month, the invoice will be issued and sent by the 16th of the current month, and for days 16–31 of the current month, the invoice will be issued and sent by the 1st of the following month.

Can I transfer the discount coupons to my bank account?

Will I need to wash the car myself?

In Lithuania

If the car gets dirty during a long-term rental in Lithuania, we offer several options:

Go to the Švaros Broliai tunnel car wash and wash your car for free.
We can supply you with wipes for cleaning windows and interior finishes.
Reserve a time with our partners and deliver the car for washing at the agreed time.

Our partners wash the exterior of a car, clean the interior, and refill the windshield washer fluid.

Partners contacts in Lithuania:

a) Car wash ŠVARI AUTO, located in Vilnius Akropolis near SOS animal shelter Ozo g. 25. Opening hours: I-VII 10-20 h, tel. No. for reservation: +370 6 103 0111.

b) Car wash ŠVARUČIAI, located in Plaunu pats premises near Neste gas station, Laisvės pr. 125. Opening hours: I-V 9-18 h, tel. No. for reservation: +370663 70 666.

In Latvia

If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.

In Estonia

If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.

Financial liability in the event of a car accident

If the traffic accident occurs not due to the fault of a CityBee customer, no additional fees or penalties will apply.

If the traffic accident occurs due to the CityBee driver, the following options are available:

1. If the damage done amounts to less than the maximum financial liability (€600), the driver who damaged the car will be issued an invoice based on the based on the damage that our company has experienced.

2. If the damage caused to the car is more than €600, the CityBee customer is subject to financial liability of €600.

How do I know which ON level I am in?

When and how was I introduced to the procedures and rules?

Minimum trip price

Minimum trip price is the minimum amount payable for the services, which is deducted from the Payment account after unlocking the car or extending the reservation (if the minimum amount is exceeded, the trip fee will be charged during or at the end of the journey, depending on the length of your trip; if the minimum amount is not reached – the difference is not returned) – 2.29 EUR. Minimum fee will still be charged if the trip is less than 2.29 EUR. Discounts will be applied after that.

How does a long-term car reservation for natural persons work?

Currently, CityBee offers a long-term car rent and any car from the CityBee car park can be rented. Usage is no different from short-term CityBee rent service, and all the offered benefits (insurance, fuel, washing) remain.

How long can a person use a car?

If settlements are successful – the duration is unlimited.

What is the amount of time you will be charged for a trip when the car is used by an individual?

During long-term reservation (trip package), the sum is charged before the start of the trip and if additional time and/or km is required after the prepayment package ends, the sum for the actual accumulated amount will be deducted during or at the end of the trip.

The money will be deducted from your selected card. If you have money in your CityBee wallet or have accumulated credit, for example for refueling, the funds will be deducted from this amount first. If the amount cannot be deducted, we will ask you to pay it or leave the car.

Citroen C3

Get App To Ride

Citroen C3

How long is your trip going to be?

Days

Hours

Min.

How many kilometers?

Km

According to the information you provided, it would be cheaper to buy a package. Learn more in the app.

The price of this journey would be

0€

Trip start fee of 0,5€ is included in the price calculation.

1 minute

0.13€

1 hour

4.99€

1 day

27.89€

km

0.24€

Car gallery

Citroen C3

Citroen C3

Citroen C3

Citroen C3

Citroen C3

All features for your trip!

Automatic transmision

Bluetooth

Air conditioning

Child seat

Navigation

USB

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