You can pick up the selected van only from the CityBee van areas, and you can complete the trip and leave the car in any permitted CityBee van area, in any city with a CityBee van area. It is not necessary to return the car to the same parking lot you picked it up from.
If you don’t have an active reservation yet -> to view the van parking areas in the application, click on the filter icon -> choose vans -> choose the van you want from the available ones and click on it.
If you already have an active reservation -> all van zones can be seen in the CityBee application on the map.
If you are planning a trip outside the territory of Riga, please check whether a CityBee van parking zone is available in your chosen city and pay attention to the fact that it is possible to park a van in the yellow parking zones for an additional fee, which may be different in each yellow zone.
The yellow zones are available so that the van can also be parked outside the territory of Riga.
You can see the exact price of the additional amount – by clicking on the specific yellow area.
Trip start fee – additionally applicable to all “pay as you go” trips (not applicable to travel packages). Fee amount for each car is indicated in the App.
If you want to use the car for a day, a week, or longer, you can choose from our prepaid package deals.
The price of the fixed prepaid package will be charged at the beginning of the trip and the price for the extra kilometers and/or time will be charged during or at the end of the journey, depending on the length of your trip.
You can find all of the prepaid packages in the CityBee app by clicking on the chosen car reserve button.
If you happen to exceed the kilometers and /or time included in the price of the package, you will be able to continue the journey safely.
After the prepaid package ends (mileage and time included are finished), you will be paying for additional minutes and/or kilometers as specified in the chosen package deal.
You can also continue your trip by purchasing one more additional prepaid package without completing the active reservation.
If you decide to end the trip before using the time and /or kilometers indicated on the prepaid package, this balance will not be refunded.
Use is no different from a short-term CityBee rent, and all the benefits offered (insurance, fuel, washing) remain as well.
Choose the car you want from the CityBee fleet, reserve it, and start your journey.
Please note that this service is provided in Lithuania and Estonia.
Lithuania:
Make sure the car is unlocked.
Take the car keys and find the charging coin (RFID key) attached (there are two coins: one for “IgnitisON” and one for “ElintaCharge”).
In case of charging at the “IgnitisON” charging station or “ElintaCharge” fast charging station:
Approach the charging station, scan the charging token, and choose “Stop Charging” (“Sustabdyti”).
Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the vehicle and leave it at the charging station.
In case of charging the vehicle at a 2-slot “ElintaCharge” station:
Scan the charging token and wait for a few seconds until the word “Charging” on the station stops lightning.
Wait a few seconds until the charging process is fully stopped.
Gently unplug the cable from the charging station first and then unplug it from the CityBee vehicle.
Don’t leave the cable at the charging station, put the cable back in the car:
• In the case of the VW e-Crafter electric van – under the front center seat
• In the case of a passenger car – to the spare wheel space in the trunk.
If you cannot unplug the cable from the car easily, take the car keys and press the “Unlock” button twice again.
Estonia:
Make sure the car is unlocked
Take the ‘Eleport’ charging card from sun visor
To disconnect the charger in Eleport charging station:
Take the Eleport charging card and tap it on the reader
Press ”Stop Charging” (”Lõpeta laadimine”) – this process may take up to 30 seconds
Disconnect the charging cable from the car and put it back to the charger
If the car gets dirty during a long-term rental in Lithuania, we offer several options:
Go to the PRO BRO tunnel car wash and wash your car for free;
Contact us by +37070044844, Facebook or via email info@citybee.lt.
If the car gets dirty during a long-term rental in Latvia, please contact us by calling +371 27265460 and we will provide you further details.
If the car gets dirty during a long-term rental in Estonia, please contact us by +372 600 0160, Facebook or via email info@citybee.ee and we will provide you further details.
How to order a car with delivery?
Fill out the order form – at least 12 hours before the delivery of the car.
We will contact you after receiving the order.
Car delivery is free.
The cost of the selected prepaid package will be applied in the first minute.
The service cannot be canceled if there are 3 hours or less left until the scheduled delivery. If the service is canceled within this time period, the selected prepaid package will be charged.
With which CityBee tariff can I order a car with delivery?
You can order a car only by choosing one of the prepaid packages, which are at least 24 hours. The pre-paid package fee for the car will be applied at the time it is delivered and its booking starts. If you drive more kilometers or a longer period of time than in the selected prepaid package, an additional fee will be applied according to the “Pay as you go” tariff.
Why order a car with delivery?
Order a car and be worry-free! You won’t have to worry about whether the CityBee car will be nearby at the desired time, what model the car will be, whether it will be clean, whether it will be in perfect technical condition – we will take care of all this before delivery!
Important:
Car with delivery is available in LV and EE countries only.
When ordering a car with delivery, the car includes fuel, insurance, the possibility to use the Riga Traffic parking lot free of charge, cleanliness, disinfectants, road vignettes and technical service.
In case of additional conditions during delivery, information about its necessity must be provided in the comment.
Yes! To sign an agreement with CityBee, fill the application form:
https://citybee.lt/lt/verslo-klientai/ (For companies operating in Lithuania);
https://citybee.lv/lv/business-clients/ (For companies operating in Latvia);
https://www.citybee.ee/ee/arikliendile (For companies operating in Estonia).
Please note that this service is provided in Lithuania and Estonia.
Every single CityBee electric vehicle has a different mileage which also heavily depends on the current season (i.e. the mileage is increased when the temperature is +15°C rather than when it’s -10°C):
Volkswagen e-Crafter: warm Summer – 130 km, cold winter – <85 km;
Peugeot e-2008: warm summer in the city ~300 km, out of the city ~220 km; cold winter in the city ~200 km, out of the city ~160 km.
Fiat 500e: warm summer in the city – 240km, out of the city – 180km, cold winter in the city – 190km, out of the city – 140km
For exact mileage, please take a look at the vehicle’s computer screen after having driven it for at least 5 km.
August 10, 2022
Activate the “Tartu-Tallinn KAUBIK” or “Tartu-Tallinn” filter in app and travel for nearly half the price! 🚗
Not only you can get comfortably to Tallinn, but also the vehicles in this category really want to travel back to Tallinn. 😉
PS! When reserving a vehicle, select the pricing package “Tartu-Tallinn”.
